Employment Services Administrator

Job reference V26
Contract type Part time, permanent
Location Southampton
Salary £17,000 gross per annum, pro rata
Hours 22.5 per week
Closing Date Friday 10th August 2018

·         £17,000, gross per annum, pro rata

·         22.5 hrs per week

Role Overview

The Employment Services Administrator will be one of the first points of contact for all incoming enquiries to Enham Trust Employment Services, specifically working with the Skills 2 Achieve team. 

You will be required to write up actions from meetings, raise invoices and purchase orders, monitor customer calls/emails and action queries in a timely manner.

The role requires the ability to travel across the region to support contract delivery.

What you will be doing


  • To administer the Skills 2 Achieve delivery in line with ESFA contract requirements and the Ofsted common inspection framework
  • Accurately record and maintain learner records on the Cognisoft Yeti system
  • Accurately and timely complete data returns to the ESFA as set out in contractual guidance and highlight any errors to the Team Leader
  • Administer City & Guilds walled garden system for learners, registering learners, booking exams and claiming certificates
  • Produce monthly KPI report and distribute to the Head of Employment Services and S2a Team
  • General administration duties such as telephone answering, enquiry handing, filing and preparation of centre materials
  • Any other duties as may be required from time to time


  • Ensure that all work is actioned following Enham guideline and procedures in line with contractual obligations in an accurate and timely manner
  • Ensure good communication, quality recording and administration within established procedures and maintain confidentiality in accordance with contractual guidelines, including access to records


  • Accurately process bursary claims upon receipt of appropriate evidence and track payments made to learners by the Trust
  • Accurately record and administer learner funding claims with the ESFA and maintain the financial funding spreadsheet
  • Accurately record and administer learner funding claims with the ESFA and maintain the financial funding spreadsheet
  • Work with the centres to administer petty cash and expense claims 
  • Undertake ESFA data returns in line with published timeframes

People Management

  • If required, support and manage any volunteers in accordance with volunteer guidelines.

For more information please see our Job Description and Person Specification. (For Indeed users – )

Enham Trust

We have been making a difference to the lives of disabled people for over 90 years. We explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.


Successful applicants will be required to;

  • Undertake a Disclosure and Barring Service (DBS) check

  • Provide proof of their right to work in the UK

  • Provide two references


If you are looking for your next challenge in a role that changes lives, then click on APPLY via our website: or email a CV to

Other Information

  • Enham is committed to safeguarding and promoting the welfare of its staff and customers. We expect all our staff to be aware of their responsibilities to protect staff and customers from abuse or harm. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and to provide proof of their right to work in the UK. Enhanced DBS criminal record checks will be carried out as part of our selection process.

  • Enham Trust is an Equal Opportunities Employer and positively encourages applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity. We operate under the Disability Confident accredited scheme so please make this clear in your application. Enham Trust is committed to securing genuine equality in all of its activities as an employer and takes part in the Disability Confident Scheme. Enham Trust has now been accredited as a Disability Confident Leader. As part of our commitment to being a Disability Confident Leader, all disabled applicants who meet the essential criteria for a job vacancy will be interviewed. To be considered under the Guaranteed Interview Scheme, applicants will need to declare that they have a disability. When submitting your application please indicate that you consider yourself to have a disability, impairment or long-term health condition.


Indeed reference: INDHP

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