Enham is committed to protecting your privacy and keeping your personal information secure.
We will never release information about our customers or business partners to any other person or organisation unless we have your permission or are permitted or required by law to do so.
We may update this policy, so please check this page from time to time to make sure that you’re happy with any changes. This policy is effective from 29th September 2011.
Any personal information you supply to Enham via this website (and by other means) will be treated in accordance with the Data Protection Act 1998 and other legislation intended to protect your personal information and privacy. If we hold information about you, we’ll only use this for the purposes you’ve agreed to.
You have the right to see a copy of the personal information we hold about you, if you believe that any of the information we are holding is incorrect or incomplete, please let us know as soon as possible. To provide a copy of this information we may ask you for a small fee.
Information we collect
When you visit our website we may collect the following information from you:
- Name, contact information including email address
- Demographic information such as postcode
- Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
When donating online the donation form will explain how we use the information collected.
If you communicate with us by email, we may keep your email, together with your email address and our reply, for our business records. We give the same protection to our electronic communications as we do to information we receive by post or phone.
We may use the information we collect for analytical purposes, and to assist us in improving our processes, and services.
We will not pass your contact details to anyone else without your prior consent.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie allows us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve the service we provide.
Enham uses third party cookies in a general way, to gauge use of our website and measure response to our publicity and site usage. We may use the same cookie for more than one purpose. For example, to understand the effectiveness of an email a cookie may be used to measure email responsiveness and site navigation.
Most browsers are set to automatically accept cookies and if you’re using Microsoft’s Internet Explorer, Mozilla Firefox or Netscape Navigator you should be able to configure your browser to restrict or block cookies, or you may wish to delete them.
For example, you may decide to delete or block tracking cookie(s). The main one is set by the Google. For your information, the information generated by this particular cookie cannot be used or accessed by any company besides Enham.
Please note, if you block all cookies, you may not be able to use some of the forms on our site. If you block our tracking cookie only, the use of our site during the session should not be affected.
We do not store your details when you are completing online donations. This means that if you exit your browser before submitting your donation electronically the information you have input will be lost.
We do collect personal information from the online donation process. This is so we can identify general customer trends, improve our service to you and also where relevant, communicate with you.
Google will use this information for the purposes of evaluating your use of our sites, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
How to find and control your cookies
Please find below instructions on how to find your cookie settings:
If you’re using Internet Explorer 6, 7 or 8:
- Choose Tools
- Internet Options
- Click the Privacy Tab
- Click on Custom Level (not applicable in IE7 or IE8, go to step 5 below)
- Click on the ‘Advanced’ button
- Tick the ‘override automatic cookie handling’ box and select Accept, Block or Prompt for action as appropriate.
If you’re using Mozilla Firefox (all versions):
- Choose Tools
- Click Privacy icon
If you’re using Google Chrome:
- Select the spanner icon in top right of screen (Customise and control Google Chrome)
- Select the tab ‘Under the Hood’
- Cookie settings are at the bottom.
For more information about how to find and accept/reject cookies, please read your browser help manual.
Disclosing Your Information
We do not sell, rent or trade your personal information to others. We may give general statistics about our customers, sales, and related site information to other companies however these statistics will not include any information that personally identifies you, unless we have said otherwise in this policy.